Eurostars Zona Rosa Suites, Mexico City (Mexico) - Deals & Reviews

In slight distance to restaurants and metro station

Near to La Condesa as well as the city centre and Roma North

All new, good size bed, apartment type room with a living room with coffee maker, fridge ... very comfortable.

The last day we couldn't have breakfast because of a change of time in a flight and we didn't have time to eat breakfast nor could we give notice in time. Even so, we asked if there was any possibility (a sandwich, some coffees) and we were not offered or saw much interest. Nor were we offered a refund on the price of breakfast, for example, taking into account that we had entered the same day and paid a supplement, before knowing what time we could have breakfast (somewhat late as it was Sunday)... The hotel has been recently renovated but without much grace, that's right but it lacks style.. The area at night can be very noisy, although on a tenth floor and away from the window, we sleep phenomenally.

Spacious suite .

Room needs more cleaning. The shower is uncomfortable you have to get into the tub to shower .. I thought of the elderly people raise their foot to be inside the tub .. dangerous . and 'a inside the tub dangerous because it is slippery the tub . The door of the shower does not close completely because of its design ... better to leave it without a door to whom I design this glass door ... and it does not close also because of the counterweight of the heavy glass that opens when I tried to close it in half a minute it was already open ... I do not know where the 5 stars must be 3 stars . For the 5 stars it must be impeccable nor a long hair in the sink as it happened to me ... hand towel was not white aged and smelled bad not laundry smelled wet and gave me distrust to use it .. The obsolete gym noisy nor basic is as basic as this gymnasium .. There is no water to keep you hydrated. There are no towels to clean the apparatus while using it. There is no disinfectant spray to keep it clean and free of sweat for those who will use it later ... There is a lack of a towel for the person who is exercising ... his floor is fatal ... chipped ... missing ... Air conditioning . gym grade . 2 stars . Of the two elevators, one on the 10th floor is useless, so another elevator must be used. . Slow, old elevators . the indicator on the outside that indicates where it comes from or what floor it is on . I had to guess why their lights didn't work completely . A 3 star is better at this ... dirty glass from the restaurant with a view of the street wash them or clean them with the proper stuff not that they use what leaves them fogged up . check the price is not worth what they charge . it is not 5 star . the Genève across the street looked luxurious and for a few pesos more next night don't hesitate or the NH a few meters ahead maybe it would be best if you are looking for quality and cost ... greetings ... get better and don't cheat .

the hotel's position was great. it is near to the airport. private parking on-site was provided.

The location is very good because it has a two-block subway entrance. The rooms are extremely comfortable, bigger and nicer than what you see in the pictures and with a comfortable living room with coffee maker and refrigerator. The breakfast is very complete. Most of the staff has a very careful attention.

we arrived at the hotel, manager and staff received us very carefully. We were even able to get into the room earlier. However, he left, an unpleasant situation occurred which immediately handled itself very unfortunately leaving us with a bitter taste during our whole stay. few days later at our request, another very kind employee informed the manager and although he was interested in resolving the situation, we were answered within hours of our departure that in order for the insurance to take care of the situation we had to draw up a police report and obviously this was materially impossible for us. I would also like to highlight the interest of the manager and many of the employees in comforting us. pillows are not very good but the mattresses are excellent and beds are extremely spacious. hotel is very nice and rooms are very comfortable, as it is under repair, there is a lack of necessary things that I suppose will be solved.

one block is needed to reach the silver market

Close to the Metro Station and restaurants.

Noise from outside as well as noisy air-conditioning. The facilities looked to need repairs and better maintenance. Other services OK but mediocre. Perhaps there will be better deals in the city for the price they charge.

Convenient location and a nice gentleman who could speak English at the front desk. Good complementary breakfast with lots of choices.

easy to reach resturant, free wifi is perfect for business stay. Room with mircowave, good for longer stay.

Room key is always not workable. And has to recode from the front desk. Smelly at the front door of hotel.

I loved the location, it was right in the area of shopping and restaurants with easy access to sightseeing.

The best place in Mexico city, good service and nice rooms for a family trip

Maybe it need more maintenance in the air conditioner and smell beatter

The Location of the Hotel and the layout of the suites is excellent, in the heart of the Zona Rosa and Close to Insurgentes metro as well as the Angel.

The furnishings were becoming noticeably threadbare, Toilet plumbing was very loud and running water through pipes made an incredible raucous

Great location in Zona Rosa and a few minutes walk to Metro station. Huge suite rooms, with equally huge king sized bed. Good wifi and breakfast too.

Noisy air-con.

perfectly located centrally - metro, shops, restaurants and mall in 3 minutes walking distance; large & clean rooms, friendly staff